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  Seton Health / St. Mary's Hospital
St. Mary's Hospital

Volunteers


One of St. Mary's Hospital's most valuable assets is its group of volunteers. Volunteering is a rewarding opportunity to make a difference in the experience of our patients and their families. Volunteers are integral to our daily operation. Whether your interest is volunteering directly with patients or providing clerical support to our offices, Seton Health offers an extensive variety of volunteer roles. Ranging in age from 16 years to great grandmothers and grandfathers, our volunteers find personal fulfillment in helping others, while honoring Seton Health’s mission to keep the patients as the center of all we do.

We especially encourage teenagers to find out what a difference they can make at such a young age. Volunteering in healthcare provides many opportunities.  It is a wonderful way to learn about healthcare careers, obtain community service hours for school and learn valuable lessons in responsibility and developing decision-making skills while giving something back to the community.

Please click here to download and print our volunteer application form. Please submit the completed form and confidentiality statement to the Seton Health Volunteer Office, attention Colleen Roche at 1300 Massachusetts Avenue, Troy, NY 12180, or fax to (518) 268-5269. You will be contacted once references are checked.

Some of the volunteer positions available are:

Ambulatory Surgery – Transport patients, assist Ambulatory Surgery staff, and stock supplies.

Clerical – Assist a specific department with clerical duties. Duties vary from department to department and according to volunteer skills. Examples may be: filing, copying, faxing, answering phones and greeting visitors.

Coffee Cart/Newspapers – Get coffee/tea supplies from the kitchen and serve the patients on the nursing floor. The “second cup of coffee” program is offered Monday through Friday.  Free newspapers are also distributed.

Emergency Services – Act as a liaison to nursing staff and peer support person for visitors and families. The volunteer will work with the staff nurses as a communication link providing non-clinical information, comfort, and support to visitor’s families.

Eucharistic Ministry – Distribute communion to patients.

Express Care – Greet patients, answer phones, run errands and general office duties.

Gift Gallery – Assist customers and process sales.

Greeter – Acknowledge all people coming to your area; provide information to our patients and their loved ones.

Information Desk – To provide a warm and welcoming atmosphere for patients and visitors. Direct people through the hospital and respond to reasonable needs of patients, visitors, and family members. Provide information to families and visitors of the hospital, deliver flowers to patient floors, and assist with transporting of patients.

Nursing Units – Assist the nursing staff on various nursing units by running errands, helping and visiting patients and some clerical tasks.

Pre-Admission Testing – Greet patients, assist them with forms and, run errands for the staff.

Primary Care Offices – Assist nurses and office personnel in the general operation of the office.  Offices are not located in the hospital.

Surgical Services – To provide a quiet and supportive area for family members of surgery patients to wait on the day of surgery.   Act as a liaison between families and the operating room staff and physicians.

Tour Guide – Provide a tour of the hospital.  A script is provided.

Transporter – Transport inpatients to and from their appointments.

Volunteer Department – Assist Volunteer Director with a variety of clerical opportunities.

Waiting Room Areas – Provide information and assistance to families and loved ones of patients in the family waiting rooms areas, as well as visitors.

Thank you for your interest in volunteering for Seton Health / St. Mary's Hospital.

Our Locations
Seton Health /
St. Mary's Hospital
1300 Massachusetts Avenue
Troy, NY 12180
Phone: (518) 268-5000

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